returns and exchanges
the costs for the return shipment must be carried by you. the products remain your responsibility until they reach us. please make sure you pack the products appropriately to prevent damage during transport. once we receive the product, you will receive your refund.
if you are not completely satisfied with an article and you want to exchange it, please send us an email firstname.lastname@example.org. please wait for our confirmation before sending us any products or stopping by in store.